Success Stories
Our clients have successfully achieved
their goals with the help of our services. Learn more...
-
- Ensuring end user
adoption with Enterprise Resource Planning (ERP) systems
Managing change in a global ERP system template deployment in a Bread and
Baking company
Our client is one of the largest bread and baking companies in
Australasia. We helped our client implement a global ERP system global
template in New Zealand. The template was a first for the baking industry
and ensured standardised and consolidated business processes for Finance, Sales,
Supply Chain, and Customer Services across all sites. Our organisational
change management program provided the ideal solution for managing the change to
employees and customers that resulted in 89% change readiness, 99% training
attendance, and 98% demonstrating competency.
Managing change in an ERP system refresh program in a global Dairy
company
Our client is the world's leading exporter of dairy products.
We helped our client manage the change and training as part of a refresh of
their ERP system. This program comprised of upgrading their current ERP
system, implementing a tool for managing technical and functional changes and
virtualising their environments.
Managing change in an ERP system deployment in a
global Oil & Gas Producing company
Our client is one of the largest oil producers in
the world based in the Middle East. We helped our client develop and execute
an organisational change program as part of their ERP system deployments
consisting of core functionality (finance, logistics, and HR), aviation and
defense, and transportation. Our services resulted in high end user
adoption in notably one of the largest deployments of an ERP system in the
world.
Managing change in ERP system deployments in a global
Blood Technologies and North American Events Management Company
Our clients include a global blood technologies
company and a leading events management in North America. We helped our
clients implement an organisational change program in support of their ERP
system deployments. Some of the results of our change program included 99%
of employees having a strong understanding and commitment towards the business
case for change, 96% of employees understood and were able to apply new
processes to the job, 90% of employees rated change communication as effective,
and 88% of employees had a high confidence level in changes. Our services
included developing and executing a comprehensive governance strategy,
sponsorship strategy, communication strategy, and education and training
strategy.
Governing change in ERP system deployments in a global Chemical and Animal
Health/Nutrition Products companies
Our clients include a global resins and
pine-based chemicals company and a global animal health and nutrition products
company. We helped both clients manage organisational change as a result
of deploying an ERP Chemicals Best Practice system solution. This involved
providing governance of a change program with executive sponsors. Both
clients increased their end user adoption and minimised employee resistance with
a complex deployment of an ERP system that covered Europe, Asia, North
and South America.
Managing communication and training in an ERP system deployment in an
Australasian Forest Products company
Our client is one of the largest forest products
company in Australasia. We helped our client implement a communication and
training program in support of their ERP system deployment. This involved
facilitating the communication of business impacts with executive sponsors and
employees and developing and delivering training. The result was a
successful deployment of an ERP system throughout Australia and New Zealand
plants.
Managing communication and training in an ERP system upgrade in a Communication
Services Company
Our client is the leading provider of
communication services in Alaska. We helped our client implement an
organisational change program in support of an ERP system upgrade project.
We provided communication and training services to ensure end users understood
and was trained in changes from a new version of their ERP system. This
also involved administration services of a training development software.
Managing training in an ERP system deployment of a Global IT Services company
Our client is a leading global IT services
company. We helped our client manage training as part of an ERP
professional services system solution. As part of our services we
developed a training plan and training documentation as well as administered a
training software to provide online reference material.
Administering training in an ERP system deployment in a Tooling Manufacturing
company
Our client is a global manufacturer of tools,
doors, storage, and hardware. We helped our client administer a training
development software and train their project team members to use this software
as part of an ERP system deployment. This resulted in a successful
deployment of the ERP system.
Maximising
cost savings from business transformation initiatives
Optimising IT business processes in an Oil &
Gas company
Our client is one of the largest oil producers in
the world. We helped our client optimise processes in their IT department
that resulted in annualised cost savings of over US$500 million. This
involved implementing the Lean Six Sigma methodology for problem definition,
measurement, analysis, identifying/implementing/sustaining improvements.
We also helped facilitate the ISO 9001/2000 certification of their IT processes by documenting all
processes, procedures, policies, quality standards, roles and responsibilities.
Reducing
resistance in organisational realignments
Realigning an IT department in an Oil & Gas
company
Our client is one of the largest oil producer in
the world. We helped our client realign an IT department from a
project-focused organisation to a support organisation. This involved
developing a
realignment program and web-based tool for capturing the new department
functions, activities, tasks, roles and competencies. Through facilitation with
department stakeholders, a department vision, mission, objectives, goals were
defined. The department was repositioned for delivering value-added
products/services as a support organisation.
Commercialising an IT department in a Forest Products company
Our client is one of the largest forest products
company in Australasia. We helped our client commercialise their IT
department to become an independent IT services company in Australasia.
This involved developing a transition plan,
service level
agreements, pricing models, management review processes, change management
processes, strategic plan, and management reports.
The IT services company is now one of the leading IT services companies in
Australasia.
| 
